Canada Post: Carriers that Care
UX Design, Experience Design



TeamJasper Precilla
Samaila Newaz
Tristan Turisno
Hugo Duran

My RolesDesign Strategy
UX/UI Design
UX Research
Content Design

DurationOct 2023 - Dec 2023




Overview
Canada Post has, for the last 17 years, been seeing a decline in their profits as letter delivery becomes replaced by the internet, while faster, cheaper competitors such as UPS and FedEx have been growing their shares in the parcel delivery market.

Carriers that Care is an expansion on an idea proposed by the Canadian Union of Postal Workers as one way to expand Canada Post's offerings.